Buddy

Human-first AI calling

Every call answered.
Every enquiry called back.

BuddyX answers and makes calls on your own number, in Hindi, English and more. It books appointments and services, sends WhatsApp confirmations and reminders, and hands a call to your team whenever it is not sure.

Get a test call now Pick an agent, enter your number, and BuddyX calls you in a few minutes.

Try it as: Hospital Car dealership Real estate Any business

  • Your own number
  • Hindi, English & more
  • Your team stays in charge
BuddyX agentOn a call · 01:14
Incoming
  1. BuddyXNamaste, City Care Hospital mein aapka swagat hai. Main aapki kya madad kar sakti hoon?
  2. Kal orthopaedic doctor ka appointment chahiye.
  3. BuddyXJi, orthopaedic OPD kal subah 10 se 1 baje tak hai. Kaunsa samay theek rahega?
  4. Saade gyaarah baje.

Booking request saved · Orthopaedics · Tomorrow 11:30

An example. The hospital's name is made up.

The phone keeps ringing. The desk is busy. Every missed call is a missed patient.

New enquiries, service calls, all day long. A lead not called back is a lost sale.

Why BuddyX is different

Human first. AI second.

AI that helps your team, never AI that replaces it.

Another pair of hands

It helps your team. It never replaces them.

Your team answers first

Calls ring for your team, then BuddyX picks up.

Take over any call

Watch it live and take it over in one click.

Not sure? It hands over

It passes the call to your team.

  • Less routine work
  • More time for your customers
  • Your team stays in charge

Watch the demo

See BuddyX at work.

A real call in Hindi, the same call in the BuddyX app, and the WhatsApp follow-up.

For hospitals & clinics · 1 min 38 s
For dealers & workshops · 1 min 36 s

Try it yourself

Get a test call from BuddyX.

Pick an agent and enter your number. BuddyX calls you in a few minutes, in Hindi, and talks to you the way it would talk to your customers.

  • We send a 4-digit code on WhatsApp first, so only you get the call
  • Working hours: Mon–Sat, 8 am – 8 pm (India time)
  • Up to 2 test calls a day on one number

We are outside working hours

Test calls are made in working hours: Mon–Sat, 8 am – 8 pm (India time). Please come back then, or WhatsApp us for a demo now.

The BuddyX app

Every call, summarised for your team.

Summary, smart suggestions, transcript and recording, in one place.

  • Every call saved with its recording and full transcript
  • A short summary and the next steps for your team
  • Watch a call live, and take it over in one click
••••7310Incoming · Today 11:47 · 01:24
Booking request saved

Summary

The patient asked for an orthopaedic appointment tomorrow. BuddyX shared the OPD timings and saved a booking request for 11:30 am.

Smart assist

  • Send the WhatsApp confirmationDone
  • Remind the patient a day beforeSet
  • Front desk: confirm the doctor's slotTo do
01:24

Built for the calls you get every day

One AI agent. Six kinds of calls, handled.

Hospitals, clinics & labs

Your hospital's human-first AI front desk.

  • Appointment bookingTakes the request, repeats it back, saves it for your desk.
  • OPD enquiriesTimings, doctors, departments, packages and directions.
  • Appointment remindersCalls a day ahead and confirms the patient is coming.
  • Follow-up callsAfter a visit or discharge, and when reports are ready.
  • After-hours callsPicks up when the desk is closed and saves the message.
  • Health campsCalls your registered patients about camps and check-ups.
Healthcare brochure (PDF)

Dealers, workshops & parts

Human-first AI calling for your dealership.

  • Service remindersCalls owners when service is due and books the slot.
  • New enquiry follow-upCalls new leads, notes the model and budget, books a test drive.
  • Test drives & deliveryConfirms slots and says when the vehicle is ready.
  • Feedback after serviceAsks how it went and marks unhappy customers for you.
  • Insurance & renewalsReminds owners before renewal and warranty dates.
  • Showroom & parts enquiriesModels, prices from your list, workshop timings, parts.
Automobile brochure (PDF)

WhatsApp automation

Booked on the call. Confirmed on WhatsApp.

After every booking, the date and time arrive on WhatsApp, and the reminder follows before the visit. When someone asks for a call, BuddyX calls them back.

  • Booking confirmations
  • Reminders before the visit
  • “Call me” becomes a call
  • Follow-up messages after the call
Shree Motors

Your car's service is booked.
Saturday, 10:00 am
Shree Motors Service Centre, Ring Road.09:33

Reminder: your car's service is tomorrow at 10:00 am.17:00

OK, thanks!17:12

Please call me about the new model.17:15

BuddyX called back · 17:17

An example. The dealership's name is made up.

Workflow automation

Set it once. BuddyX follows up.

Campaigns, follow-ups and next steps run by themselves, within the rules you set.

Calling campaigns

Call a list once, on chosen days, or on a schedule.

Follow-ups on the result

A follow-up campaign starts from how the last call went.

No answer? It tries again

Retries at the times you allow, so no lead is left behind.

Next steps after every call

A WhatsApp confirmation, a reminder, a task for your team.

“Call me” becomes a call

When someone asks for a call on WhatsApp, BuddyX calls them back.

Your rules, always

Calling hours, days and a daily limit. One click stops everything.

How it works

Up and running in four steps.

  1. Connect your phonePair your business's Android phone with the BuddyX PC. No new number, no new SIM.
  2. Teach your agentAdd your timings, services and answers to common questions, or upload documents. Pick a voice.
  3. Set the rulesCalling hours, days and a daily limit. One click stops everything.
  4. Let it workEvery call is saved with its recording, transcript and result.

Questions

Good to know.

Do I need a new number or SIM?

No. BuddyX calls and answers on your business's own Android phone, paired with the BuddyX PC over Bluetooth. Your customers see the number they already know.

Will it replace my staff?

No. Calls ring for your team first. Your team can watch any call and take it over in one click, and BuddyX hands a call to your team whenever it is not sure.

Which languages does it speak?

Hindi, English and more, in a male or female voice.

What do I need to start?

A Windows 11 PC and your business's Android phone. We set it up with you.

Does it send WhatsApp messages by itself?

Yes. Booking confirmations, reminders and follow-up messages go out on WhatsApp after the call, and a WhatsApp asking for a call becomes a call.

Can I hear what it said?

Yes. Every call is saved with its recording, full transcript and a short summary.

Can I control when it calls?

Yes. You set the calling hours, the days and a daily limit, and one click stops everything.

How do I see it working?

Book a free demo: call or WhatsApp +91 88496 99134.

Talk to us

Tell us about your business.

Leave your details and we will call or WhatsApp you to set up a free demo of BuddyX for your team.

Let BuddyX take your calls.

Human-first AI: another pair of hands for your team.